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The Case Changes Everything

FAQs

Please read our FAQs page to find out more.

What materials make the RLX MOD CASE & BAND durable?

The Sub Mod Kit combines a 316L stainless steel case with a flexible TPU band for everyday wear. The steel case offers corrosion resistance, strength and a refined finish, while the TPU band provides a comfortable, adjustable fit.

How long does shipping take?

We offer free standard international shipping, with delivery typically taking 6-9 business days after dispatch.

DHL Express is also available for an additional USD $35, with delivery typically taking 3–5 business days. DHL Express is available to metro areas only.

How do I get these watch faces?

After you subscribe, you’ll automatically receive an email with access to our exclusive watch face collection and a simple step-by-step setup guide. Setup takes less than two minutes.

Watch faces are powered by the free Clockology app. In some situations, such as after a restart, phone call, or other Apple Watch system events, you may simply need to reopen the Clockology app to continue using your selected watch face. Our support team is always happy to help if you need any assistance.

Do you offer a guarantee?

Yes. We offer a 30-Day Return Window on eligible products. Returns are accepted for manufacturing defects, faults, or incorrect items received. Simply contact Support@xgiftlist.com and our team will assist you.